Error Identification: If you realize there is an error in the name on your ticket, it's crucial to act promptly. Errors might include misspellings or incorrect names compared to the traveler's identification.
Contact Copa Airlines or Booking Source: Reach out to Copa Airlines directly or contact the agency or platform through which you purchased the ticket. Explain the situation and provide details regarding the incorrect name on the ticket.
Explanation and Request: Clearly explain the nature of the error and request guidance on the available options. Understand that, in most cases, Copa Airlines does not permit name changes on tickets.
Options Provided: You might be informed that correcting the name on the existing ticket is not possible. In this case, you might need to consider the cancellation of the existing ticket and the purchase of a new one with the correct name.
Fees and Penalties: Be aware that making changes to a ticket, including cancellation and rebooking, may incur fees or penalties. The amount and specific charges can depend on the fare rules, time of change, and other factors.
Rebooking Process: If a new ticket needs to be purchased with the correct name, follow the guidance provided by the airline or booking source for the rebooking process. Ensure the new ticket information is accurate to prevent further issues.
Finalize Changes: After rebooking, confirm all details of the new ticket and ensure that the correct name is listed. Verify the accuracy of all information to avoid any potential problems during check-in and travel.