Increasing Adoption of Artificial Intelligence and Machine Learning
AI and ML are key technologies propelling digital transformation within organizations. Their integration allows businesses to automate routine processes, streamline operations, and enhance decision-making with tools such as natural language processing and computer vision. AI's numerous benefits, including improved decision-making efficiency, increased profitability, enriched analytics, and better customer experiences, are leading to its growing adoption in digital transformation.
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For example, in September 2023, Ernst & Young Global Limited launched EY.ai, a platform combining human capabilities and AI to revolutionize client businesses through ethical AI integration. This platform leverages EY's technology and AI expertise across various business domains, significantly boosting the demand for AI and ML in digital transformation.
Digital Transformation Market Opportunity
Increasing Adoption of Blockchain as a Mainstream Technology
Blockchain technology is gaining traction as a mainstream tool in digital transformation, particularly in industries like finance, supply chain, and healthcare. Its cryptographic nature ensures high security against tampering and unauthorized access, while smart contracts streamline processes by eliminating intermediaries and reducing costs.
The demand for blockchain technology is driven by the need for transparency, security, and efficiency in transactions and data management. For instance, in April 2023, Skandinaviska Enskilda Banken AB and Crédit Agricole CIB launched so|bond, a sustainable blockchain-based platform for digital bonds, aiming to improve efficiency and real-time data synchronization while minimizing environmental impact.
Digital Transformation Market Trends
Rising Integration of Robotic Process Automation (RPA) in E-commerce
RPA is increasingly being integrated into e-commerce to automate repetitive tasks, streamline operations, and enhance overall business efficiency. RPA systems, combined with predictive analytics, facilitate accurate demand forecasting and inventory management.
For instance, in January 2024, Zuci Systems Inc. partnered with Automation Anywhere, Inc. to offer an RPA solution integrating AI and deep learning, significantly benefiting industries like banking, financial services, and e-commerce by automating repetitive, rule-based tasks.
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Digital Transformation Market Analysis: Key Findings
By Offering: Services Segment to Dominate in 2024
In 2024, the services segment is expected to account for over 57% of the global digital transformation market. The segment's dominance is due to the growing need to improve productivity and profitability through digital transformation services, which enhance organizational agility and resilience. These services also reduce overhead costs, automate delivery processes, and facilitate inter-device activation.
By Organization Size: Large Enterprises Segment to Dominate in 2024
Large enterprises are expected to hold over 58% of the market share in 2024, driven by their adoption of digital transformation to automate processes, provide personalized customer experiences, and enhance security measures. However, the small and medium-sized enterprises (SMEs) segment is projected to register a higher CAGR, as SMEs adopt digital technologies to reduce operational costs, improve productivity, and adapt to changing market conditions.
By Deployment Mode: Cloud-based Deployment Segment to Dominate in 2024
Cloud-based deployment is expected to account for over 56% of the market share in 2024. The segment's growth is attributed to the increasing adoption of cloud-based systems, which improve data access, collaboration, and communication in real-time. Cloud-based solutions also offer robust security measures and enhance IT compliance, driving their adoption.
By Technology: Cloud Computing Segment to Dominate in 2024
Cloud computing is projected to hold the largest share of over 26% of the market in 2024, driven by its ability to enhance collaboration, automation, and cost-effectiveness in business operations. However, the artificial intelligence and machine learning segment is expected to register the highest CAGR, fueled by their role in advanced analytics, predictive modeling, and security threat analysis.
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By End-use Industry: BFSI Segment to Dominate in 2024
The BFSI (Banking, Financial Services, and Insurance) sector is anticipated to account for over 29% of the market share in 2024, due to the integration of digital technologies to streamline processes, improve customer services, and enhance security measures. Meanwhile, the healthcare sector is expected to register the highest CAGR, driven by the adoption of digital technologies to improve patient outcomes and streamline operations.
Geographical Analysis
North America to Dominate the Digital Transformation Market in 2024
North America is expected to account for over 44% of the global market share in 2024, driven by investments in digital technologies like cloud computing, IoT, and AI & ML. However, the Asia-Pacific region is projected to register the highest CAGR of over 24%, fueled by government digitization initiatives, the adoption of AI and robotics in manufacturing, and the proliferation of smart devices and apps.
Digital Transformation Market: Key Companies
Leading players in the market include International Business Machines Corporation, Siemens AG, Microsoft Corporation, SAP SE, Capgemini SE, ABB Ltd., Deutsche Telekom AG, Telefónica, S.A., Accenture plc, TE Connectivity Ltd., NXP Semiconductors N.V., Telefonaktiebolaget LM Ericsson, Intel Corporation, Tata Consultancy Services Limited, and Cisco Systems, Inc.
Latest Developments from Key Industry Players
- In February 2023, Siemens AG launched Tecnomatix Process Simulate Collaborate, a web-based application to maximize productivity in Process Simulate studies.
- In February 2023, General Electric Company announced enhancements to its cloud-based MES software in the Proficy Smart Factory portfolio, enabling modern manufacturing operations and connected workers.
- In October 2022, Rockwell Automation partnered with Cognite A.S. to unlock manufacturing data value and accelerate technological change through an industrial data hub ready for enterprise-wide scaling.
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