QuickBooks Error PS107: Understanding the Cause and Solutions

QuickBooks Error PS107 isa common issue encountered by QuickBooks users when attempting to update their payroll or download payroll updates. This error often indicates that there is an internal file corruption or a problem with the payroll update process, which prevents QuickBooks from functioning as expected.

In this blog, we'll explore the possible causes of QuickBooks Error PS107, its symptoms, and effective solutions to resolve it.

What is QuickBooks Error PS107?

QuickBooks Error PS107 typically appears when QuickBooks users are trying to download the latest payroll updates. The error message may read something like:

Error PS107: An internal file in QuickBooks has become unreadable.

This error essentially means that QuickBooks is unable to read certain files necessary to complete the payroll update, possibly due to software issues, file corruption, or system-related problems.

Common Causes of QuickBooks Error PS107

There are several possible causes behind QuickBooks Error PS107, including:

Outdated QuickBooks Version : Running an outdated version of QuickBooks can cause incompatibility with the latest payroll updates.

Corrupt or Damaged QuickBooks Files : Internal file corruption can lead to problems when updating payroll or downloading new files.

Interrupted Payroll Update : A sudden disruption in the payroll update process, such as an unstable internet connection or a power outage, can cause the error.

Incorrect or Incomplete Installation : If QuickBooks is not installed properly or if certain essential files are missing, the software may not be able to process updates correctly.

Issues with User Account Control (UAC) : If User Account Control settings are improperly configured, it can block QuickBooks from installing updates or accessing necessary files.

Symptoms of QuickBooks Error PS107

When QuickBooks Error PS107 occurs, users may experience the following issues:

Payroll Update Fails : You cannot download or install payroll updates.
Freezing or Lagging : QuickBooks may become unresponsive or slow down during payroll updates.
Error Message : The error message indicating that an internal file is unreadable will appear on the screen.
Disruption in Payroll Processing : You may be unable to access payroll features or process employee payments.

How to Fix QuickBooks Error PS107

1. Update QuickBooks to the Latest Version

Ensure that you are running the latest version of QuickBooks. Keeping your software up to date will help avoid compatibility issues and bugs.

Open QuickBooks and go to Help Update QuickBooks Desktop .
Click on the Update Now tab.
Select Get Updates to download and install the latest updates.

2. Run QuickBooks as Administrator

Running QuickBooks with administrative rights can help bypass permission issues that may be causing the error.

Right-click on the QuickBooks icon on your desktop.
Select Run as Administrator to give QuickBooks full access to system files and resources.

3. Reinstall QuickBooks Payroll Update

If the payroll update was interrupted, you may need to reinstall it.

Open QuickBooks and go to Employees Get Payroll Updates .
Select Download Entire Payroll Update .
Follow the prompts to reinstall the payroll update.

4. Disable User Account Control (UAC)

Temporarily disable UAC to allow QuickBooks to complete the payroll update without interference.

Go to Control Panel User Accounts .
Select Change User Account Control settings .
Move the slider to Never Notify and click OK .

After completing the payroll update, you can re-enable UAC for security purposes.

5. Use QuickBooks ToolHub

QuickBooks Tool Hub is a useful utility that can help resolve common errors, including Error PS107.

Download and install the QuickBooks Tool Hub from the official Intuit website.
Open the Tool Hub and select Program Problems .
Click on Quick Fix my Program to repair any issues related to QuickBooks.

6. Repair QuickBooks Installation

If the QuickBooks installation is damaged, you may need to repair the installation.

Go to Control Panel Programs and Features .
Find QuickBooks in the list and select Repair .
Follow the on-screen instructions to complete the repair.

Conclusion

QuickBooks Error PS107 can be a frustrating roadblock when trying to download payroll updates, but the solutions outlined above can help you resolve the issue and get back to processing payroll without interruptions. Whether it's updating QuickBooks, reinstalling the payroll update, or using the QuickBooks Tool Hub, there are several approaches to fixing the problem.

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