- Prepare Your Information: Before calling, have your account number, phone number, and any other relevant details ready, like recent bill information or the nature of the issue you're experiencing.
- Call Rogers Customer Service: The primary customer service number for Rogers is 1-888-764-3771. You can call this number for most account and technical support inquiries. If you’re calling about wireless services, the number is 1-855-381-7839.
- Navigating the Phone Menu:
When you call, an automated system will ask you to select from several options. You can either listen to the prompts or say “speak to an agent” or “customer service” at any point to be directed to a live representative.
If the system doesn’t immediately connect you to a person, select the most appropriate option (like billing, technical support, or account information).
- Live Chat or Support Through MyRogers:
You can also use MyRogers app or log into your Rogers account online. There’s an option for live chat support if you prefer not to call.
Rogers also offers support through social media platforms like Twitter and Facebook, where agents can respond to your inquiries.
- Peak Hours: Try calling early in the day or during non-peak hours (early mornings or late evenings) to reduce wait times.
