How do I ask for assistance on Lufthansa?

You can book Lufthansa assistance through a special assistance phone number. Request special assistance on Lufthansa Airlines while booking.

How do I request assistance from Lufthansa Airlines?

Lufthansa is an international airline and a member of Star Alliance. When you could prepare a trip with the airline, then you can determine the number of facilities to make a journey more convenient and delightful. So, when you need any sort of special assistance for proceeding, then the airline can help you through that too, but you have to appeal before starting a trip. Furthermore, to conduct that, you get various modes, and the information about the dam has been defined at the bottom.

 

Aware of different modes to request special assistance in Lufthansa Airlines 

When you wish to have special assistance with an itinerary, then do not get worried because you can know about modes with details by going through the bottom.

 

Dial the Special Assistance number

The request for special assistance could be confusing, and the process might take more time, but you can skip the process by making a call to the airline. There you can conveniently describe complete scenarios and have the same in the booking. Now, you can dial Lufthansa Assistance phone number, +1 800 - 645 38 80, and then choose a preferred language from the recorded message. After that, select “Special Assistance” from the ahead shared telephone menu.

 

Submit a request online

When you wish to add services on your own to the existing itinerary, then use its online modes. This way, you can inspect every piece of information, and the steps by step process related to this has been defined at the bottom:-

  • Get to Lufthansa Airlines' official web page 

  • Now, choose “my booking” options 

  • After that, enter the booking code and surname

  • Then choose the “add special assistance” option

  • After that, fill out an online request form and click on the submit icon

Appeal at the airline counter at the airport

When any of the online modes don't prove to be helpful, then you can submit your concern at the airport. But you may have to get there hours before the flight's scheduled departure time because some special assistance, such as wheelchairs or standing sticks, are serviced on a first come basis. Once you have completed the process, then you may get the facility that you have been looking for. 

 

Acknowledge terms and conditions for special assistance on Lufthansa Airlines

When you are willing to get through and add special assistance to a booking, then you may have to comply with some terms and conditions for that. Thus the information related to this has been mentioned at the bottom.

  • When you are willing to request a wheelchair, then you may have to submit a request at least 48 hours prior to the scheduled departure of the flight.

  • If you are bringing your own battery-powered wheelchair, then you get to follow every safety measure.

  • When you have a medical requirement, then you can request for “medical travel companion” that includes a nurse, paramedic, or doctor.

  • The special requirement of older travel could be obtained to make a journey smoother.

 

Further, you can get aware of different modes to Request Lufthansa special assistance and statutory provisions related to that. Further, when you get any kind of confusion reach out to the customer service team and have a solution.


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