Point-of-sale systems – also referred to as POS – are indispensable in modern hotels and resorts. Understanding their use can also help hoteliers to understand their benefits.

Here are just some of the reasons to ensure that your point-of-sale systems are up-to-date and efficient:

Processing Transactions

The most important thing a POS software suite helps you do is process transactions. Your guests have so many services and features to choose from, all of which are line items on an invoice. Make every transaction smooth, safe, and stress-free with a capable point-of-sale system.

Ensuring Accuracy and Efficiency

Beyond data security, it is also important for any system you use to improve the accuracy of your transactions. Even the smallest errors can quickly lead to trouble for your business. Undercharging leads to lost revenue; overcharging yields unhappy customers. Prevent both issues by eliminating human error.

Effectively Managing Inventory

Your hotel management software will generally manage room or unit inventory. But what about inventory in your restaurant, bar, gift shop, or other retail outlet? These inventory lists fall to your POS, which can help you track stock and reorder supplies when necessary. This way, you never have to worry about running out of a customer-favorite item!

Ease of Invoicing and Billing

With so many features and services to charge customers for, it can be tricky to create accurate invoices and issue bills promptly. Thankfully, those tasks are automated with a good POS software suite. Instead of collecting information and organizing it manually to create an invoice, everything your customer adds to their bill will be tracked automatically. From there, an invoice or bill can quickly be prepared and all that is left is for your team to collect their hard-earned revenue.

Pricing Management Across All Services

Just as it can be stressful to manage pricing for hotel rooms across the many listings you have, so too can it be overwhelming to keep track of prices and profit margins across the many inventory lists in your retail outlets. Whether it is your bar, gift shop, or other service on your property, keeping prices fair with room for revenue is imperative. Ensure those prices stay balanced and reflective of the market with easy price management – a key feature of a good Point-of-Sale Systems.

Integration with Existing Software and Systems

Hotel management software does not always include a point-of-sale system, but it usually integrates easily with your choice of POS. The same is true for channel management software, which is another common program used by today’s hotels. Be sure to discuss this with your software provider. They likely have recommendations for which systems pair well together, so you can enjoy the biggest benefits of all your technology!